Systems Analyst

About Us We are a staffing services technology company that helps organizations design, build, and scale digital products and engineering capabilities. Our teams deliver end-to-end software development, engineering, and design services, and we provide flexible staffing solutions to augment internal teams with specialized talent—quickly and reliably. The Role We are looking for a talented Systems Analyst to join our distributed engineering team. Whether you are a mid-career analyst looking to broaden your scope or a senior-level Systems Analyst ready to lead cross-functional initiatives, we have a spot for you on our ladder. You will work across the full system lifecycle, from requirements gathering and analysis to delivery oversight and optimization. What You’ll Do Requirements & Solution Discovery: Elicit, document, and validate business and system requirements; translate business needs into clear specifications, use cases, and acceptance criteria to guide software delivery and system reliability. Stakeholder Collaboration: Engage with Platform Engineers, DevOps, SREs, Product Managers, and business stakeholders in an Agile environment to align on requirements, SLAs, KPIs, and success criteria; facilitate workshops and decision-making. Operations & Reliability: Assess operational requirements and non-functional needs (availability, performance, observability); contribute to monitoring requirements, incident response planning, and post-incident learning with a business lens. Architecture & Roadmapping: Contribute to system-wide architectural decisions by interpreting how infrastructure, networking, storage, CI/CD, and security choices support business goals; help prioritize initiatives and roadmaps. Process Improvement & Automation: Identify opportunities for automation and tooling that enhance efficiency, reduce manual work, and optimize costs; document business cases and ROI for proposed changes. Security & Compliance: Ensure requirements reflect secure-by-default principles and applicable regulatory/compliance considerations; assist with risk assessments and control mappings. Mentorship & Knowledge Transfer: For Senior+ roles, mentor junior analysts, promote best practices in requirements engineering, and lead knowledge transfer on complex platform initiatives. Change Management & Governance: Track requirements changes, manage scope and impact analysis, and support governance processes; assist with data quality, backups, and DR considerations from a systems perspective. What We’re Looking For Experience: 3+ years in systems analysis, requirements management, or related roles (level determined by interview performance). Analytical & Problem-Solving Skills: Strong ability to analyze business problems, model systems, and translate insights into actionable requirements and designs. Communication & Facilitation: Excellent written and verbal communication; proven ability to facilitate stakeholder workshops and bridge gaps between business and technical teams. Documentation & Modeling: Proficient with requirements elicitation, process modeling, data flow diagrams, use cases, user stories, and acceptance criteria. Data & Metrics: Comfort with defining, tracking, and reporting KPIs and business impact; basic data interpretation to validate outcomes. Tools & Platforms: Experience with project management and collaboration tools (e.g., Jira/Confluence, MS Visio/diagrams, Lucidchart, Aha!, Trello); familiarity with cloud and DevOps concepts is a plus. Risk, Security & Compliance Mindset: Ability to identify risks, perform impact analyses, and map controls to regulatory requirements. Stakeholder Servicing: Strong customer mindset for internal stakeholders; adept at balancing competing priorities and delivering value. Bonus Points Experience with cloud-native architectures, serverless components, or edge computing from a systems analysis perspective. Familiarity with hybrid or multi-cloud environments and their business implications. Contributions to open-source projects or internal tooling demonstrating impact on business outcomes. Exposure to regulated industries or compliance frameworks relevant to the company. Compensation & Benefits We believe in paying competitive rates for top-tier talent. The base salary range for this role is $220,000 to $275,000, with exact placement determined by your skills, years of experience, and interview performance. Additional Benefits: Equity: Competitive stock option package. Remote Setup: Home office stipend to get your workspace set up perfectly. Health: Comprehensive medical, dental, and vision insurance. Time Off: Flexible PTO policy + Company Holidays. Growth: Annual learning and development budget. Retirement: 401(k) matching plan.