Candidate help · Other

How do I contact a real human?

Email support@offerrole.com. We respond within one business day.

Email support@offerrole.com from the address on your account. We respond within one business day, usually within hours during US business time.

We don't have a phone line, live chat, or a chatbot. Asynchronous email lets us research properly and gives you a written record of the resolution.

If your issue is urgent (e.g., suspected account compromise), mark the subject line "URGENT".

Looking for your own record?

Everything we hold about you is one e-mail away, with a download and switches for each consent.

How do I contact a real human? · Offerrole