Candidate help · Troubleshooting

I can't log into my account.

Try the password reset flow first. If that fails, contact support.

Step-by-step: make sure you're on /applicant/login (not /admin/login — recruiter login is separate). Try the "Forgot password" link. If you get the reset email but it says "no account", verify the email address. If you used a one-time access link to manage data at /apply/me, that doesn't create an account; sign up at /applicant/signup instead. Disable browser extensions that block cookies.

If still stuck, email support@offerrole.com with the email you're trying to sign in with.

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I can't log into my account. · Offerrole