Subscriptions
Cancel your subscription
One click, any time — including before your first charge. Charges stop right away; Priority Review stays on until the end of the month you already paid for. No call, no waiting period, no reason needed.
Signed in
From your account
Sign in with the e-mail you used at checkout. Your subscription is on your dashboard: press Cancel subscription, then Yes, cancel my subscription.
Can't sign in
With a cancel link
We'll e-mail a one-click cancel link to the address on your subscription. It works once, for 72 hours, and doesn't need your password.
What cancelling does
- Every future charge stops at once. We delete the card we hold for your subscription in the same step, so no renewal can be charged.
- Priority Review stays on until the end of the month you paid for. New applications in that time are still featured; applications you already sent keep it.
- A charge already on its way still completes. If this month's charge was authorised before you cancelled, it goes through and is the last one. The cancel screen tells you if this applies, and the amount.
- Payments already made aren't refunded. Sales are final — see the Refund & Cancellation Policy. If you were charged after you cancelled, or charged twice, send a change request and it's refunded automatically when our records show it.
- You get an e-mail confirming it, whichever way you cancel.
Bought Priority Review once, for 30 days? That isn't a subscription — it doesn't renew, so there's nothing to cancel. More answers in Subscription questions.