Employer guides · Troubleshooting

An integration says "needs attention"

A sign-in expired or the last sync failed. The card shows the reason; reconnect and sync again.

"Needs attention" on /admin/integrations means the last sync failed or a sign-in no longer works. Open the connector: the card shows the error the provider returned.

Expired sign-in — reconnect. Aggregator connections (Merge, Finch) are re-linked from the provider's own screen. Not configured — some connectors need the platform to hold the provider's credentials; the card says so, and support can tell you when it will be available. Inbound events rejected — events from a provider must be signed; unsigned ones are refused by design.

CSV import works as a fallback while a connector is being fixed.

Ready to see it in your own console?

Posting and reviewing are free. Every stage, e-mail and export described here is in the console from the first sign-in.

An integration says "needs attention" · Offerrole