What happens if a payment is refunded?

Commission follows the money. If an applicant's payment is refunded, reversed, disputed or found fraudulent before its commission has been paid to you, that commission is removed — the ledger row moves to *reversed*.

Commission that has already been paid out is not taken back. There is no holding period on payouts, so a refund that lands after you were paid is absorbed by the company, not by you.

Refunds never create a negative balance, are never netted against what you earn later, and are never invoiced to you.