When you pay by ACH, wire or e-check, you send the money from your own bank; we never take money from your account.
If you paid twice, or paid more than the amount shown, send a change request (/help/change-request) and a person returns the difference by bank transfer to the account it came from. If your payment hasn't arrived by the date shown, Priority Review is paused until it does — nothing is charged.
We never send bank details by e-mail, and they never change by e-mail.
Something not right with a charge?
Send a change request: billing mistakes our records prove are refunded automatically, and a person answers the rest within two business days.